Click On Ai PropYour Complete Property Solutions

Legal

Data Deletion

Effective date: 10 October 2026 · Last updated: 10 October 2026

This page explains how you can ask Surnar Company to delete your personal data from our website, enquiry records, login area, WhatsApp support, and any present or future online services (bookings, accounts, listings, and payments). It is meant for current use and for future app-store or online-service requirements.

See also our Privacy Policy and Terms of Service.

1. How to request deletion

Use any one of these methods. We will only process a request after we can reasonably confirm it is from you.

  • Submit the form below (it opens WhatsApp with your request);
  • WhatsApp or call 9607120713 from your registered mobile number and say “Please delete my data”;
  • Use the contact form and choose a clear message: data deletion request.

Please include: full name, mobile number, email (if used), and whether you also want your login / future online account closed.

2. What we delete

After a verified request, we will delete or anonymise, as far as we reasonably can:

  • enquiry form details (name, phone, location, message);
  • login email and saved requirements stored for you;
  • future online account profile, listings you posted, and open booking drafts;
  • marketing lists so we stop promotional messages;
  • copies we control on this website and our internal enquiry notes, except as stated below.

You can also clear this site’s data in your browser (cached pages and localStorage). That removes demo login and saved enquiries on this device only.

3. What we may keep

Indian tax, contract, and dispute rules may require us to keep some records for a limited time, for example:

  • invoices, GST bills, and payment proofs for a completed job;
  • a signed sale, rental, moving, or construction contract;
  • information needed for an ongoing complaint, claim, or legal notice;
  • backup copies until the next routine backup cycle, after which they are overwritten.

We will not use retained records for marketing. WhatsApp and similar apps may keep chats on their own systems under their policies.

4. Future online services

When we add online accounts, bookings, or payments:

  • this same page will remain the public Data Deletion URL;
  • you will be able to request account closure and data deletion from here or from inside the account;
  • deletion of a paid booking in progress may follow the cancellation rules in the Terms of Service;
  • payment gateways hold card/UPI data themselves — we will ask them to stop processing where the law allows.

5. Timeline

We aim to confirm your request within 7 working days and complete deletion (or explain what we must keep) within 30 days, unless a longer period is allowed or required by law. If we need more identity checks, we will tell you on WhatsApp or phone.

6. Identity check

To protect other customers, we may ask you to reply from the same mobile number or email used in the enquiry or account. We will not delete another person’s data on a third-party request except where the law requires it.

7. Contact

This Data Deletion process applies to Surnar Company’s website and upcoming online services. App stores or payment partners may also have their own deletion tools.